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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

H

May 15, 2023

5  out of  5 rating by H
"Very personable"

Corey Plute

April 25, 2023

5  out of  5 rating by Corey Plute
"They are very friendly to work with very helpful in finding the best rates and discounts. Diffently recommend"

Jerome McCarthy

April 21, 2023

5  out of  5 rating by Jerome McCarthy
"Excellent customer service!"

Sam Howeth

April 6, 2023

5  out of  5 rating by Sam Howeth
"These guys are all pro. Couldn’t be happier with my experience with them."

Demetrius Fassas

March 31, 2023

5  out of  5 rating by Demetrius Fassas
"When I moved from Kentucky 10 years ago, I had one policy with a State Farm agent there and received several recommendations for Leo's office. After speaking with the fine folks in Leo's office in Butte (my favorite part of working with State Farm, as there's not some impersonal centralized phone system) I got quotes and wound up moving all of my policies over Leo McCarthy. It doesn't matter what new toy I buy, State Farm gives me the best rates and the best customer service to ensure that my investments are protected. Whether I want to meet over the phone, virtually or in person, Leo McCarthy's office always accommodates... but there are perks to going in person, ie: tasty treats in the office! Thanks State Farm!"

Stephane Santos

March 27, 2023

5  out of  5 rating by Stephane Santos
"My sister has been with State Farm as long as I can remember. I've mentioned she should shop around for car and homeowners at least once a year to see if she can get a better price. She insists there isn't a better price. Besides that she loves the staff at Leo McCarthy's, and I see why. She bought a new car recently and crashed it shortly afterwards. She had never crashed a car and had no idea how to proceed. Everything is online these days and she's not so savvy. She did as much as she could figure out (not much) and she was calling Jenna sometimes a couple of times a day instead of using the website. I suggested I'd help and hinted maybe Jenna was getting sick of her calling. Nope, she said Jenna had the patience of a saint. She told me when she refinanced her house last year The lender sent the skeeziest (think cheap) guy in our little town over to her house to do the appraisal. She slammed the door in horror and wouldn't let him in. No kidding, she called Leo and asked if he knew anyone who could help her, a reputable guy from Montana. Sure enough, Leo knew a guy! (he knows all the guys apparently) So Jenna held her hand during the insurance claim, and I left her alone about it. She even went one better, my sister talked her daughter into filing the gap insurance with an entirely different company and Jenna grabbed onto her hand too! She explained the order of operations, made sure she had all the forms she'd need, I think she even went to their website a couple times! What excellent group of people. Their service is outstanding! Leo emailed her a few times just to check on her. He sends her birthday and holiday cards. Like she's family over there. She never pays for a tow, she just calls Lisac's. I know of a couple times she just had a flat and Lisac's came to the rescue, Leo pays those bills for her! I was skeptical, plus I love a bargain. My sister keeps saying she's going to bake a cake to show her appreciation, but I think I better get a cake baked and get down there. See what they can do for me!"

Camie Westfall

March 22, 2023

5  out of  5 rating by Camie Westfall
"The team is super responsive and helpful everytime I call or email. Special appreciation for Jenna who patiently explains everything I have questions about, all while getting me the best coverage at a great price! Excellent customer service; I highly recommend!"

Cassidy McAlpine

February 9, 2023

5  out of  5 rating by Cassidy McAlpine
"Always have our back & there for my family and I when we need them the most!"

Nathan McAlpine

February 9, 2023

5  out of  5 rating by Nathan McAlpine
"They are a very helpful team and they are always there for you no matter what they are very nice friendly and have great customer service and they are really there for the people"

RK Construction LLC

January 26, 2023

5  out of  5 rating by RK Construction LLC
"Jenna has always been great to work with and gets me everything I request within a timely manner."

Rich Fox

January 23, 2023

5  out of  5 rating by Rich Fox
"I've been dealing with Leo's office for years and love it. They give the best service and help. Keep up the great work."

Coleen Boyle

December 8, 2022

5  out of  5 rating by Coleen Boyle
"I have been working with Drew on the Safe Driving program. I am not very good on the computer programs, but Drew has been so helpful. I did finally get the program on my phone with his help. He never seemed to be exasperated with me. THANK YOU, DREW!"

Andy Johnson

December 3, 2022

5  out of  5 rating by Andy Johnson
"Outstanding professional service."

Gianna Donnelly

November 22, 2022

5  out of  5 rating by Gianna Donnelly
"Excellent Service and Friendly Staff. Happy to be a loyal customer!"

Patti Chain

November 22, 2022

5  out of  5 rating by Patti Chain
"All staff are professional, caring and friendly. No matter what your questions are they take the time to make sure your needs are met. If you have a problem when they are open you can call Leo at home or call the 800 number. The home office will get in touch with Leo and he will call you. In my opinion Leo McCarthy’s State Farm Agency is the best. I would recommend him to anyone who has insurance needs"

Julia Floor

November 18, 2022

5  out of  5 rating by Julia Floor
"Elly was awesome!! She got me the best quote! I've never been more satisfied with the service I was provided today! Thanks you for all your help ! ☺️"

Dave Stillwagon

November 17, 2022

5  out of  5 rating by Dave Stillwagon
"Working with Leo's group is the best! I spend most of my time working with Janel. Janel is always available answers all my questions and even sets the reminders to keep me on track during a busy life. I appreciate all the things these folks do for me. I will always be a customer!"

Guerilla Life University

November 14, 2022

5  out of  5 rating by Guerilla Life University
"Leo McCarthy and State Farm have been part of our family for decades, and over the past couple of years, it has proven how important that relationship is. There were 2 automotive incidents where we required services and State Farm went above and beyond in both instances. You not only took care of the immediate, but anticipated needs further along,, and that made all the difference. This starts first, at the local level, and Leo and his staff moved promptly into action. The claims staff and everyone along the chain- of- command, reacted and acted in our best interests. After hearing negative stories about so many insurance companies, it was heartening to actually experience that, in our case, the exact opposite was true. For us, State Farm treated us like family, from the top down. You showed us courtesy, dignity, and speed of action, that could not have come at a more important time. Leo is not just our agent, he is not just a vital contributing member of our community, but also a friend, just as State Farm’s like a friend to us, the consumer, not just a company out for greed and profit. It is what makes you special and why we’re proud to say we’re a State Farm Family. Thanks much, Lucy Chun Terry Chung"

Travis Elliott

November 12, 2022

5  out of  5 rating by Travis Elliott
"I am a real estate investor and I have used Leo several times for my insurance needs. He and his staff have always been a pleasure to work with. They take care of my needs and provide a competitive product. If you are in need of insurance, you should definitely give Leo and his staff a try."

Kirsten Fogle

November 11, 2022

5  out of  5 rating by Kirsten Fogle
"Awesome insurance team, always there to help and answer questions."

Kalie Schwartzenberger

November 9, 2022

5  out of  5 rating by Kalie Schwartzenberger
"I've had car insurance from Leo for over 10 years. Leo's team is so easy to work with. Recently, they helped us with home insurance. The process was seamless and stress free! I highly recommend Leo and his team!"

Orrin Johnson

November 8, 2022

5  out of  5 rating by Orrin Johnson
"Switching my auto and renter's insurance to Leo McCarthy State Farm in Butte was the best decision I've made in a long time. Besides the savings I can't say enough good things about how terrific the customer service is by Leo's staff. And they know how to relate to Montana's people and Montana's culture. So many personal touches already in a short time."

Brian Staack

November 3, 2022

5  out of  5 rating by Brian Staack
"Fantastic customer service! Leo and Jenna get things handled and are a pleasure to do buisness with. I would give 10 Stars if allowed."

David Romanausky

October 27, 2022

5  out of  5 rating by David Romanausky
"I have had an excellent experience with my State Farm agent Drew Maldonado. I would recommend Drew to any one locking for insurance. His help in having my car repaired was handled with not problems."

Alexander Baukus

October 27, 2022

5  out of  5 rating by Alexander Baukus
"Good customer service, very easy to communicate with."